Do you have a breakage, damage, defect or surplus? Please fill out our return form so we can process your request.
Please note that our pottery is manufactured using traditional methods. Small deviations in shape, color and size cannot be avoided and are no reason for a return. 

Reclamations must be submitted within 15 days of delivery.

Do you have a webshop account at Ter Steege? Then log in directly so you can register your return even faster and easier. Don't have an account yet? Register as a customer today or continue without an account.

The advantages of a webshop account:

✓ Faster and easier return registration.
✓ Faster processing of your return shipment
✓ Always informed about the status of your return notification

We aim to process your request within 5 working days. In the meantime, we will keep you informed by email.

Register a returnRegister a return