Whatever the issue, your contact with Ter Steege should be pleasant. The aim of our service is to build a relationship of trust, so that we can build our relationship and business performance together from there. Ter Steege's service core values are; available, professional, proactive and personal.

Available

We are always there for you.

• Our customer service is available on weekdays between 08:00 and 17:00.
• Feel free to communicate directly with a colleague via the chat function at the bottom right of the screen, during opening hours.
• Please check the Frequently Asked Questions first, you will probably already get an answer to your question here.
• We provide you with special e-mail addresses for super-fast processing.

 

Professional

Professional means a service that is correct, fast and friendly.
The thing that characterises Ter Steege's customer service? The problem-solving ability. We don't stop until things are taken care of for you.

Proactive

We support our customers in all kinds of areas. The relationships we build with our customers are based on trust. The result is a strong bond, built for the future. In an ever-changing world, we strive to be a stable factor for you.

Personal

This means that we truly listen to the customer; we understand what is going on. We respond quickly and personally to specific needs. The beauty is that digitalisation has allowed our account managers to devote more time to maintaining contact with our customers. Not yet a client? Request an account now at Ter Steege | Ter Steege

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