We at Ter Steege B.V. consider privacy to be very important. With this privacy statement we therefore confirm that you have decided to share your personal information with us.
You can expect us to handle this correctly and to keep your details safe with us.
In this privacy statement we explain how we handle your personal information which we have obtained through the website of us and our brands and through our webshop.
If you want to know exactly what we keep of you or if you have any other questions, please contact us.

Collecting data

Ter Steege B.V. can obtain information from you in the following ways:

• directly from you: for example, by entering into an agreement with us, by contacting us by e-mail, telephone or in writing, or by subscribing to our newsletter or by using the webshop;
• through our own website or that of our brands: through the website we collect various data for, among other things, the performance, improvement and registration of our services. This includes the use of cookies, IP address, location data and information about the use of our website and digital newsletters. We may combine your personal information to learn more about you. If you do not wish to do so, you can always report this to us and we will block the IP address in our systems. Of course we will respect your privacy at all times.
• The personal data that you provide to us or that we receive from third parties may include the following: your name, your position, company name, e-mail address, telephone number, document number of your identification, account information, company address, your gender, date of birth, your data provided in your communication with us, any update of the aforementioned data provided to us.

Use of data

We, or Third Parties acting on our behalf, collect, use and store the personal data mentioned above for the following reasons: visiting our website or the website of our brands, receiving and delivering goods, for internal commercial reasons (legitimate interest), for fraud protection and credit risk reduction.

Internal purposes
For internal business reporting, business administration, ensuring adequate insurance for our operations, ensuring the security of business facilities, research and development, and to identify and implement business efficiency opportunities.

Marketing
From time to time, we are happy to send you certain marketing communications, including electronic marketing communications to existing customers. We do this from the point of view of marketing and business development.
However, we will always seek your permission for direct marketing communications when we are legally required to do so.
If you no longer wish to receive marketing communications, you can always contact us by email at info@tersteege.nl or by calling 0548 - 535 020 during office hours. We will then terminate the marketing communication.

Cookies

Our website and those of our brands use cookies. These are small files that we place on your device when you use our website. We use these cookies to provide you with a better tailored experience in the future, by understanding and remembering your specific preferences for using the website.
When we place cookies, we store the following information:

• the visitor's IP address;
• date and time of the visit;
• URL of the referring site (the site from which the visitor comes);
• pages visited on our website;
• information about the browser used (type and version, operating system, etc.).
• You can disable the placing of cookies via your browser. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or part of the website or use all of the functionalities offered by our website.

Provision to other companies or settings

We do not give your personal data to other companies or institutions, except Google, Facebook, YouTube, Pinterest, Instagram and when we are legally obliged to do so (for example in case of a suspected crime to the police).

Our websites and pages on social media may from time to time contain links to third party websites. Please note that we cannot be held responsible for personal data collected and stored about you by third parties. Third party websites have their own terms and conditions and privacy policies. You should read these carefully before sending any personal information to these websites. We do not endorse or accept in any other way any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

Disclosure of Personal Data

We may share your personal information with our affiliates and our brands (hereafter: our Group), where our legitimate interest requires this for internal administrative purposes (e.g., ensuring consistency and delivery of services to our customers, business strategy, compliance, control and monitoring, research and development and quality assurance). We may also share your personal information within our Group with companies that provide products and services to us as "processors", such as IT systems.
We will share your personal data with the following categories of third parties:

1. our service providers and subcontractors, including but not limited to payment processors, technical and support service providers, insurers, logistics service providers and cloud service providers;
2. your employer, employment agency or recruitment and selection agency;
3. customers and resellers, if necessary for the performance of the agreement;
4. government agencies (including customs);
5. companies that support us in our marketing, advertising and promotional campaigns;
6. suppliers of analytics and search engines that help us improve and optimise our website and software apps.

We will also disclose your personal data to third parties if necessary and only on a case-by-case basis:

1. if it is in our (including our affiliates') legitimate interest to do so in order to conduct, grow and develop our business
   • If we buy or sell companies or assets, we may disclose your personal information to the seller or buyer of those companies or assets
   • if substantially all of our assets or those of our affiliated companies are acquired by a third party, in which case personal data which are held by us as part of the transferred assets
2. if we are required to disclose or share your personal information in order to comply with a legal obligation, a legitimate request from a government or law enforcement officer, and when required to comply with national security or enforcement requirements or to prevent illegal activities.
3. To enforce or apply our terms and conditions or any other agreement, or to respond to claims, to protect our rights or the rights of a third party, to protect the safety of any person, or to prevent illegal activity;
4. to protect the rights, property or safety of Ter Steege B.V. and its affiliated companies, our employees, our customers or other persons.

We may also publish anonymised, aggregated reports and statistics about users of our website or our goods and of interactions with us and our brands on social media for internal reporting or reporting to our group or other third parties, and for our marketing and promotional purposes.
These anonymised, aggregated reports or statistics do not make it possible to identify our users personally.
Except as expressly stated above in this clause, we will never share your personal data with, or sell or rent it to, third parties without notifying you and, if necessary, requesting your consent. If you have consented to us using your personal information in a particular way, but you change your mind later, you may contact us and we will terminate that use.

Changes to this Privacy Statement

We may change our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, if applicable, notified to you by post or email. Please check regularly to see if our privacy policy has been updated or changed. By continuing to use the services and our website, or offering and/or providing services to us, you confirm that you have read and understand the latest version of our privacy policy.

Retention of personal data

We keep your personal data no longer than necessary for the purposes for which they are processed. The retention period of personal data depends on the purposes for which we collect and use the data and/or the extent to which we must comply with applicable law and establish, exercise or defend our legal rights.

Access, change and delete your data - your rights

If you want to know what information we have about you, please contact us. The contact details can be found at the bottom of this privacy statement. You have certain rights with regard to your personal data. If you would like further information about this or if you would like to exercise one or more of these rights, you can always contact us by e-mail at info@tersteege.nl. You have the right to request that we:

• Provide access to all personal data that we hold about you;
• modify any personal information that is outdated or incorrect;
• remove any personal information that we hold about you;
• limit the way in which we process your personal details;
• prevent the processing of your personal data for direct marketing purposes;
• provide you with a copy of the personal data we hold about you;
• taking into account well-founded objections that you have against the use of your personal details by us.

We will consider all such requests and respond to you within a reasonable time (and in any event within the time required by applicable law). Please note, however, that some personal information may be excluded from such requests under certain circumstances.
If an exception applies, we will inform you when responding to your request. Before responding to any request you make, we may ask you to provide us with information necessary to confirm your identity.

File a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Personal Data Authority.

Contact details

Ter Steege B.V.
Nijverheidsstraat 53 Turfstekerstraat 21
7461 AD Rijssen 1431 GD Aalsmeer
+31 (0)548 53 50 20 +31 (0)297 32 11 44
info@tersteege.nl

Version 2 d.d. 17-01-2020

 

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